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Team/Manager Checklist Free

SDR 90-Day Ramp Checklist

A week-by-week onboarding checklist covering the first dial, first meeting, and first pipeline dollar across three 30-day phases, with manager check-in cadence and red-flag triggers.

How to use it

Hand this to every new SDR on day one, check off items with them at the Week-1, Day-30, Day-60, and Day-90 meetings, and escalate immediately if any red-flag indicator triggers rather than waiting for the next checkpoint.

What's inside

  • Days 1-30 checklist: product knowledge, tools setup, skill drills, first dial/connect/meeting milestones
  • Days 31-60 checklist: activity ramp, skill development, first opportunity and pipeline dollar milestones
  • Days 61-90 checklist: full ramp, ownership, first closed-won-assist milestone
  • Manager check-in cadence table (Week 1, Day 30/60/90, weekly ongoing)
  • Five red-flag indicators requiring intervention before day 90

How to use this

Check off each item as it's completed. Items are grouped by 30-day phase and include the specific milestone expected by that point. A manager should review this checklist with the new SDR at the end of each phase, not just at day 90.

Days 1–30: Foundation

Product & market knowledge

  • Can explain the core product/value proposition in under 60 seconds, unscripted
  • Can name the top 3 ICP criteria (industry, size, role) without notes
  • Has listened to 10 recorded calls from top-performing reps
  • Has shadowed 5 live calls (call or video) with a manager or senior rep

Tools & systems

  • Fully set up in CRM, dialer, email sequencer, and calendar-booking tool
  • Has built or been assigned their first prospecting list (minimum 100 accounts)
  • Knows how to log a call, book a meeting, and update a deal stage without help

Skill drills

  • Has role-played the opening statement out loud 10+ times
  • Has completed the Prospecting Skill Self-Assessment Quiz as a baseline
  • Has reviewed the Gatekeeper Navigation Cheat Sheet and can recite 3 stall-line responses from memory

Milestone: First dial: by end of week 1 Milestone: First live connect: by end of week 2 Milestone: First meeting booked: by end of day 30

Days 31–60: Execution

Activity ramp (targets are illustrative: replace with your team's actual per-rep quota from the Outbound Activity-to-Pipeline Ratio Calculator)

  • Hitting 60% of full-ramp daily dial target consistently for 2 consecutive weeks
  • Running at least 2 active email sequences simultaneously
  • Sending 3+ personalized, trigger-based outreach messages per week (see Trigger-Event Prospecting Guide)

Skill development

  • Has been scored once on the Cold Call Talk-to-Listen Ratio Scorecard and reviewed the result with a manager
  • Can handle the 6 most common objections without a script in front of them
  • Has asked for and received at least 1 referral using a script from the Referral-Ask Script Swipe File

Milestone: First qualified opportunity created: by day 45 Milestone: First pipeline dollar generated: by day 50 Milestone: 5 cumulative meetings booked: by day 60

Days 61–90: Independence

Full ramp

  • Hitting 100% of full-ramp daily/weekly activity targets independently
  • Managing their own account tier list (A/B/C) per the Account Segmentation Framework without manager assignment
  • Running weekly self-review against the talk-to-listen scorecard without being asked

Ownership

  • Has resolved at least one gatekeeper-blocked account using a multi-thread approach
  • Has independently identified and acted on 3 trigger events without manager prompting
  • Has documented one win (a call, email, or approach that worked) to share back with the team

Milestone: First closed-won deal assisted (SDR-sourced opportunity converts): target by day 90; if the sales cycle exceeds 90 days, substitute "opportunity still active and progressing through 2+ stages" as the day-90 proxy milestone Milestone: Full quota-equivalent pipeline generation: by day 90

Manager check-in cadence

CheckpointFormatFocus
End of Week 130-min 1:1Tools/systems confidence, first dial completed
End of Day 30Formal reviewFoundation checklist complete, first meeting booked
End of Day 60Formal review + scorecardExecution checklist complete, pipeline started
End of Day 90Formal ramp-completion reviewFull independence, transition to standard quota
Weekly (ongoing)15-min activity checkDials/emails/meetings vs. target, one coaching point

Red-flag indicators requiring intervention before day 90

  • Zero meetings booked by day 30
  • Activity consistently below 50% of target for 2+ consecutive weeks with no upward trend
  • No qualified opportunity created by day 60
  • Talk-to-listen scorecard total stuck in the "needs coaching" band (0–17) across two consecutive scoring sessions
  • Visible avoidance of live calling (heavy reliance on email/social only) past day 45

Any one red flag = schedule a dedicated coaching session that week, not at the next scheduled checkpoint.

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