Sales Process Maturity Self-Assessment
A 20-question, 60-point audit that benchmarks your team's qualification, forecasting, and deal-review discipline against a five-level sales process maturity model.
What's inside
- 20 scored questions across 4 categories: Qualification, Forecasting, Deal Review, Enablement Infrastructure
- 0-3 scoring key applied consistently across every question
- Category subtotals (/15 each) plus total score (/60)
- 5-level maturity band from Ad Hoc to Optimized
- Diagnostic guidance mapping your lowest-scoring category to the right next resource
20 questions, 4 categories, 0–3 scored. Answer honestly based on what actually happens across the team, not what your best rep does.
Scoring key (use for every question)
- 0 — Not done / ad hoc, no one does this reliably
- 1 — Done inconsistently, entirely rep- or manager-dependent
- 2 — Done consistently by most of the team, some structure exists
- 3 — Done consistently, systematized, audited, and tied to real consequences (CRM enforcement, comp, or coaching action)
Category A — Qualification Discipline
- Reps can name the economic buyer (name and title) on stage-2+ deals without checking notes. ___
- Every open deal carries a quantified business case (a number, not "will help efficiency"). ___
- Decision criteria are documented and ranked, not assumed. ___
- Reps identify and validate at least one internal champion per deal, with evidence of independent action, not just stated enthusiasm. ___
- Competitive positioning is logged on every deal past stage 2 — a named competitor, or explicit validated "no competition." ___
Category A subtotal (/15): ___
Category B — Forecasting Accuracy
- Committed/Best Case forecast accuracy over the last 2 quarters is within ±10% of actual closed revenue. ___
- Deals slip (close date pushed) less than 20% of the time on average. ___
- Sandbagging — deals closing that weren't forecasted as committed — happens on fewer than 10% of closed-won deals. ___
- Forecast calls are based on documented qualification evidence, not rep confidence or gut feel. ___
- Late-stage deal mortality (deals in Commit/Best Case that ultimately die) is tracked and stays under 15%. ___
Category B subtotal (/15): ___
Category C — Deal Review Rigor
- Deal reviews follow a consistent structured agenda across all managers, not "walk me through what's happening." ___
- Deal reviews interrogate qualification gaps (Metrics, EB, Champion, etc.), not just activity counts and next steps. ___
- Every deal review produces a documented action, owner, and date, tracked to completion. ___
- Managers running deal reviews have themselves been certified on the methodology, not just the reps. ___
- Stalled deals (no material movement in 30+ days) are systematically flagged and either re-engaged or purged from forecast within a defined SLA. ___
Category C subtotal (/15): ___
Category D — Methodology & Enablement Infrastructure
- New reps are certified on the sales methodology before running a live, unsupervised discovery call. ___
- CRM fields structurally enforce methodology capture — not free-text notes nobody reads. ___
- Methodology adoption is measured by CRM field compliance, not self-reported survey or confidence. ___
- A defined, current role-play/certification scenario bank exists and is used for onboarding and periodic re-certification. ___
- Sales leadership can produce, on demand, a report showing methodology adoption % by rep and by team. ___
Category D subtotal (/15): ___
Total score (/60): ___
Maturity bands
| Score | Level | What this means |
|---|---|---|
| 0–15 | Level 1 — Ad Hoc | Heroics-dependent. No shared process; results ride on your best individual reps. |
| 16–30 | Level 2 — Emerging | Some structure exists but is inconsistent and manager-dependent — quality varies wildly by team. |
| 31–45 | Level 3 — Defined | A documented process exists and most of the team follows it, with some enforcement. |
| 46–55 | Level 4 — Managed | Systematized, measured, and tied to CRM and consequence — adoption is visible and acted on. |
| 56–60 | Level 5 — Optimized | Predictive and continuously improved; benchmarked and refined on a real cadence. |
Reading your category subtotals
Compare Categories A–D against each other, not just the total — the lowest subtotal is where to start:
- A is lowest → start with the Methodology Certification Role-Play Scenario Bank and the Ramp Checklist; your team's qualification isn't just soft, it's untrained.
- B is lowest → your qualification may be fine but isn't feeding a disciplined forecast process; look at how forecast calls are actually run, not just at qualification data capture.
- C is lowest → you likely have the right data trapped in deals that nobody interrogates; start with the Manager's Guide to Running MEDDIC Deal Reviews.
- D is lowest → the org has no enforcement infrastructure; start with the CRM Compliance Scorecard and the 90-Day Rollout Playbook.
How to use it
Score all 20 questions honestly based on team-wide reality, total each category, and use the lowest-scoring category to decide which other resource in this library to deploy first.