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Sales Playbook Readiness Self-Assessment

A 20-question scored self-assessment that grades your playbook's coverage, structure, adoption, and governance, and returns a four-level maturity score.

What's inside

  • 20 scored questions across 4 categories: Coverage, Structure, Adoption, Governance
  • A 0-3 scoring scale with defined criteria per point
  • Category subtotals and a 60-point total score
  • A 4-level maturity model (Ad Hoc through Optimized) with score ranges
  • Diagnostic guidance for reading uneven category scores
  • Recommended re-scoring cadence

20 Questions. Scored. Gives You a Maturity Level.

How to score each question:

  • 0 — Doesn't exist
  • 1 — Exists, but stale or unused
  • 2 — Exists and is partially used/current
  • 3 — Exists, current, actively used, and measured

Category 1: Coverage (max 15)

  1. Do you have a current, accurate battlecard for every competitor you regularly face? ___
  2. Do you have persona-specific messaging (not one-size-fits-all) for your key buyer types? ___
  3. Does your objection-handling library cover at least your top 15-20 recurring objections? ___
  4. Is your pricing/packaging guidance current with what's actually being quoted today? ___
  5. Do you have industry or vertical variants where your buyers genuinely differ by sector? ___

Category 1 subtotal: ___ / 15

Category 2: Structure (max 15)

  1. Is the playbook explicitly mapped to your actual pipeline stages? ___
  2. Does every stage have clear entry and exit criteria? ___
  3. Is content built on a consistent template/format across stages (not ad hoc)? ___
  4. Is there a single source of truth location (not three versions floating in different drives)? ___
  5. Is version/last-updated information visible on every asset? ___

Category 2 subtotal: ___ / 15

Category 3: Adoption (max 15)

  1. Can reps find the relevant content in under 30 seconds during a live call? ___
  2. Is the playbook embedded in the CRM/workflow reps already use, not a separate destination? ___
  3. Is usage actually tracked (opens, references, artifact use), not assumed? ___
  4. Does new-hire ramp use the playbook as its backbone, not a separate onboarding deck? ___
  5. Do managers reference specific playbook stages/content during coaching and 1:1s? ___

Category 3 subtotal: ___ / 15

Category 4: Governance (max 15)

  1. Is there a named owner accountable for the playbook (not "the whole sales team")? ___
  2. Is there a defined review cadence (monthly/quarterly/annual) that's actually being followed? ___
  3. Does win/loss data feed directly into playbook updates? ___
  4. Is there a working feedback loop for reps to flag stale or missing content? ___
  5. Are there explicit retirement criteria for content that's stale or unused? ___

Category 4 subtotal: ___ / 15

Total Score: ___ / 60

Maturity Bands

BandScore rangeWhat it means
Level 1 — Ad Hoc0-15No real playbook exists; reps are improvising individually. Start with Category 2 (Structure) before adding content.
Level 2 — Developing16-30Content exists but is inconsistent and under-adopted. Focus on Adoption (Category 3) — distribution and findability are usually the blocker, not content quality.
Level 3 — Defined31-45Playbook is structurally sound and mostly used. Focus on Governance (Category 4) to make sure it stays current instead of decaying.
Level 4 — Optimized46-60Playbook is comprehensive, adopted, and actively maintained by feedback loops. Focus on refining coverage gaps and measuring downstream impact on win rate and ramp time.

Reading your category breakdown

A high total score with one weak category is more useful than an even-but-mediocre score across all four — it tells you exactly where to invest next. A team that scores well on Coverage but poorly on Adoption has a distribution problem, not a content problem; don't respond to a low Adoption score by writing more content.

How to use it

Score honestly against evidence you can point to, not intention; re-run quarterly and use the weakest category, not the total score, to decide what to fix next.

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