Sales Pipeline Metrics Glossary & Cheat Sheet
Plain-English definitions, formulas, and healthy-range benchmarks for the 18 pipeline and forecasting metrics that actually get argued about in QBRs, from coverage ratio to slip rate to sandbagging.
How to use it
Keep this open during QBR and forecast-call prep as the shared reference so the whole team is arguing about the same definitions, pin the formulas next to your CRM dashboard so every number on the dashboard maps back to one of these.
What's inside
- Pipeline Volume & Health metrics: Coverage Ratio, Pipeline Value, Weighted Pipeline, Aged Pipeline, Pipeline Creation Rate
- Conversion & Velocity metrics: Win Rate, Stage Conversion Rate, Days in Stage, Sales Cycle Length, Pipeline Velocity
- Forecast Accuracy metrics: Forecast Accuracy %, Slip Rate, Sandbagging Index, Commit/Best Case/Pipeline/Omitted definitions
- Rep-level metrics: Quota Attainment, Multi-thread Depth, Self-Sourced vs Marketing-Sourced Pipeline split
- A formula and a healthy benchmark range for every metric
- A "watch for" gaming note on each metric that's commonly manipulated
Pipeline Volume & Health
Pipeline Coverage Ratio
- Plain English: how much open pipeline you have relative to the quota you still need to hit.
- Formula: Total Open Pipeline Value ÷ Remaining Quota
- Healthy range: 3x-4x for a 90-day cycle; longer cycles or lower win rates need higher coverage.
- Watch for: stale or duplicate deals inflating the numerator without adding real coverage.
Pipeline Value
- Plain English: the total dollar value of every open, active opportunity.
- Formula: Sum of Amount across all open opportunities.
- Watch for: deals with no activity in 30+ days still counted as "open."
Weighted Pipeline
- Plain English: pipeline value adjusted for how likely each deal is to close, based on its stage.
- Formula: Σ (Deal Amount × Stage Probability %)
- Watch for: stage probabilities that were set once, years ago, and never validated against actual win rates by stage.
Aged Pipeline
- Plain English: open deals that have sat in the same stage far longer than your average.
- Formula: Flag any deal where Days in Current Stage > 2x the average Days in Stage for that stage.
- Watch for: aged deals quietly propping up coverage ratio while being functionally dead.
Pipeline Creation Rate
- Plain English: new qualified pipeline dollars generated in a given period.
- Formula: Sum of Amount for opportunities created (and qualified) in the period.
- Healthy range: should be tracked weekly, with a rolling 4-week average compared against the coverage you need to generate next quarter's number.
Conversion & Velocity
Win Rate
- Plain English: the share of qualified opportunities that actually close-won.
- Formula: Closed-Won Count ÷ (Closed-Won + Closed-Lost Count)
- Healthy range: varies widely by segment, 20-30% is common in competitive mid-market; track your own trend more than an external benchmark.
- Watch for: win rate measured against all opportunities created (including unqualified junk) rather than qualified pipeline, this quietly inflates the number.
Stage Conversion Rate
- Plain English: the percentage of deals that move from one specific stage to the next.
- Formula: Count Entering Stage N+1 ÷ Count Entering Stage N (same cohort)
- Watch for: the stage with the steepest drop-off: that's your actual coaching priority, not the overall win rate.
Days in Stage
- Plain English: how long a deal typically sits in a given stage before moving.
- Formula: Average (Date Left Stage − Date Entered Stage) per stage.
- Watch for: a stage where days-in-stage is rising quarter over quarter, an early signal of a broken step in the sales process.
Sales Cycle Length
- Plain English: average time from opportunity created to closed-won.
- Formula: Average (Close Date − Create Date) across won deals.
- Watch for: cycle length calculated only on won deals, lost deals often take just as long and should factor into ramp and coverage math.
Pipeline Velocity
- Plain English: the single number that captures how fast revenue is moving through the pipeline.
- Formula: (# of Opportunities × Win Rate × Average Deal Size) ÷ Sales Cycle Length
- Healthy range: track the trend, not the absolute value, velocity should be rising as reps ramp and process improves.
Forecast Accuracy & Categories
Forecast Accuracy %
- Plain English: how close the forecasted number was to what actually closed.
- Formula: 1 − |Forecasted Amount − Actual Closed Amount| ÷ Forecasted Amount
- Healthy range: 90%+ at the Commit level is the target for a mature forecasting process.
Slip Rate
- Plain English: the percentage of deals whose close date moved to a later period.
- Formula: Count of Deals with Pushed Close Date ÷ Total Open Deals (in period)
- Watch for: a rep with a consistently high slip rate on the exact same 2-3 deals, a sign those deals were never real Commit candidates.
Sandbagging Index
- Plain English: a rough measure of deals closing that weren't forecasted as Commit, i.e., reps under-forecasting to guarantee they beat their number.
- Formula: Count of Closed-Won Deals NOT in Commit the prior period ÷ Total Closed-Won Deals
- Watch for: a high index alongside a rep who's always "surprised" by a good quarter, it's usually not luck.
Commit / Best Case / Pipeline / Omitted (forecast categories)
- Commit: the rep is confident this closes in-period and can defend it with evidence, not hope.
- Best Case: plausible to close in-period, but a specific condition still needs to be true.
- Pipeline: real and qualified, but not expected to close this period.
- Omitted: excluded entirely: dead, on hold, or too early to count.
Rep-Level Metrics
Quota Attainment
- Formula: Actual Closed Revenue ÷ Quota Target (for the period)
Multi-thread Depth
- Plain English: how many distinct stakeholders the rep is engaged with per deal.
- Formula: Count of distinct contacts with logged activity per opportunity.
- Watch for: single-threaded late-stage deals, the single highest predictor of a stall or loss.
Self-Sourced vs Marketing-Sourced Pipeline
- Plain English: the split between pipeline the rep generated themselves versus pipeline handed to them.
- Formula: Self-Sourced Pipeline Value ÷ Total Pipeline Value
- Watch for: over-reliance on inbound masking a rep's actual prospecting skill gap.