Sales Pipeline Metrics Glossary & Cheat Sheet
Plain-English definitions, formulas, and healthy-range benchmarks for the 18 pipeline and forecasting metrics that actually get argued about in QBRs — from coverage ratio to slip rate to sandbagging.
What's inside
- Pipeline Volume & Health metrics: Coverage Ratio, Pipeline Value, Weighted Pipeline, Aged Pipeline, Pipeline Creation Rate
- Conversion & Velocity metrics: Win Rate, Stage Conversion Rate, Days in Stage, Sales Cycle Length, Pipeline Velocity
- Forecast Accuracy metrics: Forecast Accuracy %, Slip Rate, Sandbagging Index, Commit/Best Case/Pipeline/Omitted definitions
- Rep-level metrics: Quota Attainment, Multi-thread Depth, Self-Sourced vs Marketing-Sourced Pipeline split
- A formula and a healthy benchmark range for every metric
- A "watch for" gaming note on each metric that's commonly manipulated
Pipeline Volume & Health
Pipeline Coverage Ratio
- Plain English: how much open pipeline you have relative to the quota you still need to hit.
- Formula: Total Open Pipeline Value ÷ Remaining Quota
- Healthy range: 3x-4x for a 90-day cycle; longer cycles or lower win rates need higher coverage.
- Watch for: stale or duplicate deals inflating the numerator without adding real coverage.
Pipeline Value
- Plain English: the total dollar value of every open, active opportunity.
- Formula: Sum of Amount across all open opportunities.
- Watch for: deals with no activity in 30+ days still counted as "open."
Weighted Pipeline
- Plain English: pipeline value adjusted for how likely each deal is to close, based on its stage.
- Formula: Σ (Deal Amount × Stage Probability %)
- Watch for: stage probabilities that were set once, years ago, and never validated against actual win rates by stage.
Aged Pipeline
- Plain English: open deals that have sat in the same stage far longer than your average.
- Formula: Flag any deal where Days in Current Stage > 2x the average Days in Stage for that stage.
- Watch for: aged deals quietly propping up coverage ratio while being functionally dead.
Pipeline Creation Rate
- Plain English: new qualified pipeline dollars generated in a given period.
- Formula: Sum of Amount for opportunities created (and qualified) in the period.
- Healthy range: should be tracked weekly, with a rolling 4-week average compared against the coverage you need to generate next quarter's number.
Conversion & Velocity
Win Rate
- Plain English: the share of qualified opportunities that actually close-won.
- Formula: Closed-Won Count ÷ (Closed-Won + Closed-Lost Count)
- Healthy range: varies widely by segment — 20-30% is common in competitive mid-market; track your own trend more than an external benchmark.
- Watch for: win rate measured against all opportunities created (including unqualified junk) rather than qualified pipeline — this quietly inflates the number.
Stage Conversion Rate
- Plain English: the percentage of deals that move from one specific stage to the next.
- Formula: Count Entering Stage N+1 ÷ Count Entering Stage N (same cohort)
- Watch for: the stage with the steepest drop-off — that's your actual coaching priority, not the overall win rate.
Days in Stage
- Plain English: how long a deal typically sits in a given stage before moving.
- Formula: Average (Date Left Stage − Date Entered Stage) per stage.
- Watch for: a stage where days-in-stage is rising quarter over quarter — an early signal of a broken step in the sales process.
Sales Cycle Length
- Plain English: average time from opportunity created to closed-won.
- Formula: Average (Close Date − Create Date) across won deals.
- Watch for: cycle length calculated only on won deals — lost deals often take just as long and should factor into ramp and coverage math.
Pipeline Velocity
- Plain English: the single number that captures how fast revenue is moving through the pipeline.
- Formula: (# of Opportunities × Win Rate × Average Deal Size) ÷ Sales Cycle Length
- Healthy range: track the trend, not the absolute value — velocity should be rising as reps ramp and process improves.
Forecast Accuracy & Categories
Forecast Accuracy %
- Plain English: how close the forecasted number was to what actually closed.
- Formula: 1 − |Forecasted Amount − Actual Closed Amount| ÷ Forecasted Amount
- Healthy range: 90%+ at the Commit level is the target for a mature forecasting process.
Slip Rate
- Plain English: the percentage of deals whose close date moved to a later period.
- Formula: Count of Deals with Pushed Close Date ÷ Total Open Deals (in period)
- Watch for: a rep with a consistently high slip rate on the exact same 2-3 deals — a sign those deals were never real Commit candidates.
Sandbagging Index
- Plain English: a rough measure of deals closing that weren't forecasted as Commit — i.e., reps under-forecasting to guarantee they beat their number.
- Formula: Count of Closed-Won Deals NOT in Commit the prior period ÷ Total Closed-Won Deals
- Watch for: a high index alongside a rep who's always "surprised" by a good quarter — it's usually not luck.
Commit / Best Case / Pipeline / Omitted (forecast categories)
- Commit: the rep is confident this closes in-period and can defend it with evidence, not hope.
- Best Case: plausible to close in-period, but a specific condition still needs to be true.
- Pipeline: real and qualified, but not expected to close this period.
- Omitted: excluded entirely — dead, on hold, or too early to count.
Rep-Level Metrics
Quota Attainment
- Formula: Actual Closed Revenue ÷ Quota Target (for the period)
Multi-thread Depth
- Plain English: how many distinct stakeholders the rep is engaged with per deal.
- Formula: Count of distinct contacts with logged activity per opportunity.
- Watch for: single-threaded late-stage deals — the single highest predictor of a stall or loss.
Self-Sourced vs Marketing-Sourced Pipeline
- Plain English: the split between pipeline the rep generated themselves versus pipeline handed to them.
- Formula: Self-Sourced Pipeline Value ÷ Total Pipeline Value
- Watch for: over-reliance on inbound masking a rep's actual prospecting skill gap.
How to use it
Keep this open during QBR and forecast-call prep as the shared reference so the whole team is arguing about the same definitions — pin the formulas next to your CRM dashboard so every number on the dashboard maps back to one of these.