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Sales Pipeline Metrics Glossary & Cheat Sheet

Plain-English definitions, formulas, and healthy-range benchmarks for the 18 pipeline and forecasting metrics that actually get argued about in QBRs — from coverage ratio to slip rate to sandbagging.

What's inside

  • Pipeline Volume & Health metrics: Coverage Ratio, Pipeline Value, Weighted Pipeline, Aged Pipeline, Pipeline Creation Rate
  • Conversion & Velocity metrics: Win Rate, Stage Conversion Rate, Days in Stage, Sales Cycle Length, Pipeline Velocity
  • Forecast Accuracy metrics: Forecast Accuracy %, Slip Rate, Sandbagging Index, Commit/Best Case/Pipeline/Omitted definitions
  • Rep-level metrics: Quota Attainment, Multi-thread Depth, Self-Sourced vs Marketing-Sourced Pipeline split
  • A formula and a healthy benchmark range for every metric
  • A "watch for" gaming note on each metric that's commonly manipulated

Pipeline Volume & Health

Pipeline Coverage Ratio

  • Plain English: how much open pipeline you have relative to the quota you still need to hit.
  • Formula: Total Open Pipeline Value ÷ Remaining Quota
  • Healthy range: 3x-4x for a 90-day cycle; longer cycles or lower win rates need higher coverage.
  • Watch for: stale or duplicate deals inflating the numerator without adding real coverage.

Pipeline Value

  • Plain English: the total dollar value of every open, active opportunity.
  • Formula: Sum of Amount across all open opportunities.
  • Watch for: deals with no activity in 30+ days still counted as "open."

Weighted Pipeline

  • Plain English: pipeline value adjusted for how likely each deal is to close, based on its stage.
  • Formula: Σ (Deal Amount × Stage Probability %)
  • Watch for: stage probabilities that were set once, years ago, and never validated against actual win rates by stage.

Aged Pipeline

  • Plain English: open deals that have sat in the same stage far longer than your average.
  • Formula: Flag any deal where Days in Current Stage > 2x the average Days in Stage for that stage.
  • Watch for: aged deals quietly propping up coverage ratio while being functionally dead.

Pipeline Creation Rate

  • Plain English: new qualified pipeline dollars generated in a given period.
  • Formula: Sum of Amount for opportunities created (and qualified) in the period.
  • Healthy range: should be tracked weekly, with a rolling 4-week average compared against the coverage you need to generate next quarter's number.

Conversion & Velocity

Win Rate

  • Plain English: the share of qualified opportunities that actually close-won.
  • Formula: Closed-Won Count ÷ (Closed-Won + Closed-Lost Count)
  • Healthy range: varies widely by segment — 20-30% is common in competitive mid-market; track your own trend more than an external benchmark.
  • Watch for: win rate measured against all opportunities created (including unqualified junk) rather than qualified pipeline — this quietly inflates the number.

Stage Conversion Rate

  • Plain English: the percentage of deals that move from one specific stage to the next.
  • Formula: Count Entering Stage N+1 ÷ Count Entering Stage N (same cohort)
  • Watch for: the stage with the steepest drop-off — that's your actual coaching priority, not the overall win rate.

Days in Stage

  • Plain English: how long a deal typically sits in a given stage before moving.
  • Formula: Average (Date Left Stage − Date Entered Stage) per stage.
  • Watch for: a stage where days-in-stage is rising quarter over quarter — an early signal of a broken step in the sales process.

Sales Cycle Length

  • Plain English: average time from opportunity created to closed-won.
  • Formula: Average (Close Date − Create Date) across won deals.
  • Watch for: cycle length calculated only on won deals — lost deals often take just as long and should factor into ramp and coverage math.

Pipeline Velocity

  • Plain English: the single number that captures how fast revenue is moving through the pipeline.
  • Formula: (# of Opportunities × Win Rate × Average Deal Size) ÷ Sales Cycle Length
  • Healthy range: track the trend, not the absolute value — velocity should be rising as reps ramp and process improves.

Forecast Accuracy & Categories

Forecast Accuracy %

  • Plain English: how close the forecasted number was to what actually closed.
  • Formula: 1 − |Forecasted Amount − Actual Closed Amount| ÷ Forecasted Amount
  • Healthy range: 90%+ at the Commit level is the target for a mature forecasting process.

Slip Rate

  • Plain English: the percentage of deals whose close date moved to a later period.
  • Formula: Count of Deals with Pushed Close Date ÷ Total Open Deals (in period)
  • Watch for: a rep with a consistently high slip rate on the exact same 2-3 deals — a sign those deals were never real Commit candidates.

Sandbagging Index

  • Plain English: a rough measure of deals closing that weren't forecasted as Commit — i.e., reps under-forecasting to guarantee they beat their number.
  • Formula: Count of Closed-Won Deals NOT in Commit the prior period ÷ Total Closed-Won Deals
  • Watch for: a high index alongside a rep who's always "surprised" by a good quarter — it's usually not luck.

Commit / Best Case / Pipeline / Omitted (forecast categories)

  • Commit: the rep is confident this closes in-period and can defend it with evidence, not hope.
  • Best Case: plausible to close in-period, but a specific condition still needs to be true.
  • Pipeline: real and qualified, but not expected to close this period.
  • Omitted: excluded entirely — dead, on hold, or too early to count.

Rep-Level Metrics

Quota Attainment

  • Formula: Actual Closed Revenue ÷ Quota Target (for the period)

Multi-thread Depth

  • Plain English: how many distinct stakeholders the rep is engaged with per deal.
  • Formula: Count of distinct contacts with logged activity per opportunity.
  • Watch for: single-threaded late-stage deals — the single highest predictor of a stall or loss.

Self-Sourced vs Marketing-Sourced Pipeline

  • Plain English: the split between pipeline the rep generated themselves versus pipeline handed to them.
  • Formula: Self-Sourced Pipeline Value ÷ Total Pipeline Value
  • Watch for: over-reliance on inbound masking a rep's actual prospecting skill gap.

How to use it

Keep this open during QBR and forecast-call prep as the shared reference so the whole team is arguing about the same definitions — pin the formulas next to your CRM dashboard so every number on the dashboard maps back to one of these.

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