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Team/Manager Checklist Free

New Rep Methodology Ramp Checklist

A day-by-day 30/60/90 certification gate that gets a new hire fully trained, role-play certified, and supervised on live calls before they run a discovery call alone.

What's inside

  • Days 1-30 foundation checklist (8 items) including terminology quiz and shadowing quota
  • Days 31-60 certification checklist (7 items) including role-play scoring thresholds
  • Days 61-90 supervised live-call checklist (6 items) including co-pilot review and CRM spot-checks
  • Manager sign-off gates at Day 30, 60, and 90
  • Certification tracker table with target dates and scores
  • Hard rule against unsupervised live calls before the Day-60 sign-off

Use this to certify a new hire on your sales methodology (MEDDIC, MEDDPICC, Challenger, Sandler, or your internal blend) before they run a single live, unsupervised discovery call. Every box in Days 1–60 must be checked before Day 61 begins. This is a gate, not a suggestion — a new rep with an open calendar and no certification is a pipeline hygiene problem three months before anyone notices.

New rep name: _______________ Manager: _______________ Start date: _______________ Methodology: _______________

Days 1–30: Foundation & Language

  • Complete methodology fundamentals training (self-paced module or live session), signed off by manager
  • Pass a written terminology quiz at 80%+ covering every core element (for MEDDIC: Metrics, Economic Buyer, Decision Criteria, Decision Process, Identify Pain, Champion; for MEDDPICC add Paper Process and Competition; for Challenger: Teach, Tailor, Take Control)
  • Shadow 5 live discovery calls with a certified rep; complete a shadow-notes template after each (what qualification element did the rep surface, and how)
  • Shadow 3 deal reviews or forecast calls
  • Review 3 anonymized "gold standard" call recordings or transcripts from the team's call library
  • Verbal spot-check: can recite every methodology element and its definition from memory, no notes, in front of manager
  • Complete CRM field-mapping training — can state exactly which CRM field captures which qualification element without looking it up
  • Manager sign-off: Foundation Complete — Date: _____ Initials: _____

Days 31–60: Applied Practice & Certification

  • Complete a minimum of 5 Tier 1 scenarios from the Methodology Certification Role-Play Scenario Bank, each graded against the standard rubric
  • Score 80%+ average across Tier 1 role-plays
  • Complete 2 Tier 2 scenarios, scoring 75%+
  • Deliver one full 30-minute mock discovery call to a manager/peer panel, graded on the complete rubric
  • Complete an objection-handling drill — minimum 10 reps against the team's most common objections, using methodology-consistent responses
  • Write up one full qualification summary on a real or shadowed deal covering every methodology element, reviewed and approved by manager
  • Manager sign-off: Certification Complete — Rubric score attached. Date: _____ Initials: _____

Days 61–90: Supervised Live Application

  • First live discovery call is co-piloted — manager or senior rep silently observes live, or reviews the recording within 24 hours
  • Complete a post-call qualification debrief (using the methodology template) within 24 hours of each of the first 5 live calls
  • Manager scores recordings of the first 5 live calls against the full rubric — average must reach 75%+ to graduate supervision
  • CRM fields are completed correctly (spot-checked by manager) on the first 10 deals with zero corrections needed
  • Rep teaches back one methodology element to the next new-hire cohort (confirms real, not memorized, understanding)
  • Final sign-off: Full Certification — cleared for unsupervised live discovery calls. Date: _____ Initials: _____

Certification tracker

MilestoneTarget DayStatusScoreSign-off Date
Foundation Complete30
Certification Complete60
Full Certification90

The hard rule: a new rep does not run a live, unsupervised discovery call before Day 60's sign-off exists on paper. If a manager is tempted to skip a box because the rep "seems ready," that instinct is exactly the failure mode this checklist exists to prevent — gut-feel readiness is what got replaced by certification in the first place.

How to use it

Print one copy per new hire, have the manager initial each milestone as it's completed, and treat the Day-60 sign-off as a hard gate before any unsupervised live call.

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