New Hire Onboarding Feedback Survey Template

When to send: End of ramp — typically day 60 or day 90, once the new hire has run real calls independently. Format: 1–5 scale unless noted (1 = Strongly Disagree, 5 = Strongly Agree). Anonymize by cohort, not by individual, if you want candor.

Section A — Pre-boarding & First Impressions

1. I felt informed and prepared before my first day. (1–5)
2. The paperwork/logistics process was smooth. (1–5)
3. I knew who my manager and onboarding buddy were before I started. (1–5)
4. Open text: What's one thing that would have made your first week smoother?

Section B — Training Content

1. The training content was relevant to what I actually do day-to-day. (1–5)
2. The pace of training matched my ability to absorb it (not too fast, not too slow). (1–5)
3. I had enough hands-on practice (roleplay, shadowing, live reps) before being expected to perform. (1–5)
4. The tools/systems training (CRM, dialer, etc.) prepared me to use them confidently. (1–5)
5. Open text: Which part of training was most valuable? Which part would you cut or shorten?

Section C — Manager & Buddy Support

1. My manager checked in with me regularly during ramp. (1–5)
2. My onboarding buddy was genuinely useful. (1–5)
3. I felt comfortable asking "dumb questions" during my first month. (1–5)
4. I received specific, actionable feedback on my calls/work — not just "good job." (1–5)

Section D — Confidence by Skill Area

Rate your current confidence (1–5) in each, and compare to how you felt in week one:

1. Discovery / qualifying conversations
2. Handling objections
3. Product/domain knowledge
4. Navigating internal tools and process
5. Understanding how my role ladders up to company goals

Section E — Overall

1. Looking back, I felt "ramped" and productive by day: [30 / 60 / 90 / still ramping] (select one)
2. I would recommend this onboarding experience to a friend joining in my role. (1–5, or 0–10 NPS-style)
3. Open text: If you were redesigning onboarding for the next cohort, what's the one change you'd make?
4. Open text: Anything else you want enablement or leadership to know?

For Enablement: Scoring & Action Summary

(Complete this after each cohort, not shown to respondents)

Top 3 recurring themes in open text this cohort: 1. 2. 3.

One change committed for the next cohort: