ThinkWork
Team/Manager Scorecard/Rubric Free

Champion Strength Rubric

Score how strong - and how vulnerable - your internal champion really is before you bet a renewal or expansion on their word alone.

What's inside

  • 8 scoring criteria: seniority/title, budget authority, internal credibility, track record of selling internally, engagement level, tenure/flight-risk signal, multi-threading breadth, history of following through
  • 1-5 scoring scale per criterion with anchor descriptions
  • Weighted total calculation
  • Three risk tiers: Strong Champion, Fragile Champion, False Champion
  • Action guidance for each risk tier
  • Re-score cadence recommendation

Score your champion on each criterion, 1-5, using the anchors below. Multiply by the weight, sum for a total out of 100. Re-score every champion at least once per quarter and immediately before any renewal or expansion motion that depends on them.

#CriterionWeight1 (weak)3 (moderate)5 (strong)
1Seniority / titlex3Individual contributor, no budget influenceManager, informal influenceDirector+ or owns the budget line
2Budget authorityx3Has none, must ask upInfluences but doesn't signSigns or directly controls the renewal budget
3Internal credibilityx2New to the org, unprovenRespected in their functionVisibly trusted cross-functionally, quoted by others
4Track record of selling internallyx3Has never advocated for a tool beforeHas pushed one small initiative throughHas a documented history of getting tools/budget approved
5Engagement levelx2Rarely responds, misses callsResponds within days, attends most callsProactively reaches out, attends every touchpoint
6Tenure / flight-risk signalx2Actively job-hunting or recently passed over for promotionStable, no signals either wayRecently promoted, publicly growing in the org
7Multi-threading breadthx2Is your only contactHas introduced 1 other stakeholderHas proactively introduced 2+ stakeholders including a senior sponsor
8Follow-through historyx3Has made promises and not delivered beforeDelivers most of the time, some slippageReliably delivers on internal commitments

Scoring: for each row, multiply the 1-5 score by the weight. Sum all 8 weighted scores. Max possible = 100.

Risk Tiers

70-100: Strong Champion They have both the will and the organizational power to carry the renewal/expansion. Action: keep them informed and equipped, but you can operate at normal cadence.

40-69: Fragile Champion They want to help but lack either the authority, credibility, or organizational stability to guarantee the outcome alone. Action: multi-thread immediately - identify and engage at least one additional stakeholder (see the Multi-Threading Enterprise Accounts Guide) before the renewal date, and get your champion to make an introduction rather than doing it around them.

Below 40: False Champion This person calls themselves an advocate but cannot move the deal - low authority, low credibility, or both. Action: treat every commitment from this person as unverified until confirmed independently; go find the real decision-maker directly, using this person as an information source rather than your path to close.

Re-Score Cadence

  • Every quarterly business review
  • Immediately before opening any renewal conversation
  • The moment you hear any tenure/flight-risk signal (LinkedIn update, org chart change, unusual silence)

How to use it

Score your champion against all 8 criteria before every renewal or expansion push, total the weighted score, and use the risk tier to decide whether you can proceed on their word alone or need to multi-thread first.

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